Nasreen S.
About Nasreen S.
Nasreen S. is a Customer Relations Executive currently working at Notion since 2023. She has a background in customer support and affiliate management, with previous roles at Moralis Academy and Moralis Web3, and holds a Bachelor of Pharmacy from Jawaharlal Nehru Technological University.
Current Role at Notion
Nasreen S. serves as a Customer Relations Executive at Notion, a position she has held since 2023. In this role, she engages with customers to enhance their experience with the platform. Her responsibilities include addressing customer inquiries, providing support, and ensuring satisfaction with Notion's services. This position is hybrid, allowing her to work both remotely and in-office.
Previous Experience at Moralis Academy
Prior to her current role, Nasreen worked at Moralis Academy as an Affiliate Manager from 2021 to 2023. During her tenure in Stockholm, she managed affiliate partnerships and contributed to the growth of the academy's outreach efforts. This role involved strategic planning and collaboration with various stakeholders to enhance affiliate performance.
Background in Medical Coding and Claims
Nasreen has a background in the healthcare sector, having worked as a Medical Coding Trainee at Tech Mahindra Foundation for four months in 2020. Additionally, she served as a Medical Claims Executive at HGS - Hinduja Global Solutions for ten months. These positions provided her with foundational knowledge in medical coding and claims processing.
Experience in Customer Support
From 2021 to 2023, Nasreen worked as a Support Specialist at Moralis Web3. In this role, she provided customer support and assistance, addressing technical issues and inquiries. Her experience in customer support roles has equipped her with skills in problem-solving and effective communication.
Educational Background in Pharmacy
Nasreen earned her Bachelor of Pharmacy (BPharm) degree from Jawaharlal Nehru Technological University, completing her studies from 2016 to 2020. This educational background provided her with a solid foundation in pharmaceutical sciences, which complements her professional experiences in healthcare and customer relations.