Tom Folinus
About Tom Folinus
Tom Folinus is an Enterprise Customer Success Manager at Notion, where he has worked since 2021. He has extensive experience in customer success and financial services, having held various roles at companies such as Chorus.ai and Merrill Lynch.
Work at Notion
Tom Folinus has been serving as the Enterprise Customer Success Manager at Notion since 2021. In this role, he focuses on ensuring customer satisfaction and success for enterprise clients. His experience in customer success and relationship management contributes to his effectiveness in this position. He operates from the San Francisco Bay Area, where Notion is headquartered.
Previous Experience in Customer Success
Before joining Notion, Tom Folinus worked at Fairwinds as a Senior Customer Success Manager from 2019 to 2021. Prior to that, he held the position of Customer Success Manager at Chorus.ai for one year, from 2018 to 2019. His roles in these companies involved managing client relationships and driving customer engagement, which equipped him with valuable skills for his current position.
Background in Financial Services
Tom Folinus has a substantial background in the financial services sector. He worked at Merrill Lynch in various roles, including Senior Registered Client Associate from 2014 to 2015, Team Financial Advisor from 2015 to 2017, and Registered Private Wealth Associate from 2012 to 2014. His experience at Merrill Lynch provided him with insights into client management and financial advising.
Education and Expertise
Tom Folinus earned a Bachelor of Science degree in Finance from the University of Tampa, where he studied from 2007 to 2011. His educational background in finance supports his expertise in customer success, particularly in financial services. This knowledge enhances his ability to understand client needs and deliver effective solutions.