David Doherty
About David Doherty
David Doherty is a Customer Service Manager at Notonthehighstreet.com, where he has worked since 2018. He has extensive experience in customer service roles across various companies and holds a Bachelor of Arts in Creative Writing from the University of Winchester.
Current Role at Notonthehighstreet
David Doherty has been serving as the Customer Service Manager at Notonthehighstreet.com since 2018. In this role, he oversees customer service operations and ensures high standards of service delivery. He has also held the position of Customer Services Workforce Improvements Coordinator at the same company since 2016. His responsibilities include implementing strategies for workforce efficiency and enhancing customer service processes.
Previous Work Experience
Prior to his current roles, David worked at Graze.com as a Customer Service Representative for one month in 2014. He also held positions at Ofcom as a Customer Service Advisor for eight months in 2015 and at Sky as an Inbound Sales Representative for one month in 2015. Additionally, he worked at Lloyds Banking Group in the Account Quality Checking Unit from 2012 to 2014.
Education Background
David studied at Andover College from 2007 to 2009. He later attended the University of Winchester, where he pursued a Bachelor of Arts degree in Creative Writing from 2009 to 2012. His educational background provides him with a strong foundation in communication and creative problem-solving.
Career Progression at Notonthehighstreet
David's career at Notonthehighstreet.com began with his role as Customer Services Improvements Coordinator in 2016, where he worked for seven months. He transitioned to the role of Customer Services Workforce Improvements Coordinator in the same year and has been involved in various improvements to customer service operations since then. His current position as Customer Service Manager reflects his growth and commitment to enhancing customer experiences.