John Medina
About John Medina
John Medina is a Customer Success Representative at nova ai, where he has worked since 2017. He has previous experience at Microsoft, Google, and IBM, and holds a Bachelor's degree in Business from the University of California, Los Angeles.
Work at Nova
John Medina has been employed at Nova AI since 2017, serving as a Customer Success Representative. Over the course of seven years, he has contributed to enhancing customer satisfaction and ensuring effective communication between the company and its clients. His role involves addressing customer inquiries, providing support, and facilitating the successful use of Nova AI's products and services.
Previous Experience in Technology
Before joining Nova AI, John Medina worked at IBM as a Customer Success professional from 2014 to 2016 in San Francisco, California. He also held a position as a Business Development Representative at Microsoft for nine months in 2012-2013. Additionally, he completed a five-month internship at Google in 2012 in Los Angeles, California. These roles provided him with diverse experiences in customer relations and business development within the technology sector.
Education and Expertise
John Medina earned a Bachelor’s degree in Business from the University of California, Los Angeles, where he studied from 2008 to 2012. His educational background has equipped him with foundational knowledge in business principles, which he applies in his current role in customer success.
Career Timeline
John Medina's career began with an internship at Google in 2012, followed by a brief tenure at Microsoft as a Business Development Representative. He then transitioned to IBM, where he worked in customer success from 2014 to 2016. In 2017, he joined Nova AI, where he has remained for seven years. This timeline reflects his steady progression in the technology industry.