Nicole Newlin
About Nicole Newlin
Nicole Newlin serves as the Chief Customer Officer at Nova Credit, bringing extensive experience in finance and customer relations from her previous roles at leading financial institutions.
Chief Customer Officer at Nova Credit
Nicole Newlin is the Chief Customer Officer (CCO) at Nova Credit. In this role, she oversees customer relations and ensures the highest level of consumer satisfaction. Her extensive background in building and leading consumer success teams positions her as a pivotal figure in Nova Credit's mission to improve credit access across borders.
Finance and Customer Expertise
Nicole Newlin boasts a wealth of experience as a veteran in the finance and customer success sectors. Her career includes significant roles at prominent financial technology firms such as Ocrolus, Plaid, and Quovo. Her expertise spans across various facets of consumer finance, ensuring customer-centric approaches and optimizing user experiences in each organization she has been a part of.
Leadership Roles in Financial Technology
Before her current appointment at Nova Credit, Nicole Newlin played crucial roles in consumer success at notable firms including Ocrolus, Plaid, Quovo, and Wells Fargo. Her leadership in these positions reflects her commitment to enhancing consumer interactions and outcomes within the financial technology landscape.
NYC Fintech Women's Leadership Board
Nicole Newlin's influence extends beyond her executive roles, with her involvement in the NYC Fintech Women's Leadership Board. This position underscores her leadership within the financial technology community, contributing to the advancement and support of women in fintech.
Board of Trustees at Big Brothers Big Sisters of NYC
In addition to her professional engagements, Nicole Newlin contributes to her community as a member of the board of trustees for Big Brothers Big Sisters of NYC. Her role on the board highlights her dedication to mentorship and support programs aimed at fostering positive relationships and development opportunities for youth.