Samantha Reeser
About Samantha Reeser
Samantha Reeser is an Account Manager II at NovaSource Power Services, where she has worked since 2022. She has a diverse background in customer service and account management, with previous roles at AMN Healthcare and Industry Threadworks, and holds degrees in Computer Software Engineering and Medical Specialties.
Work at NovaSource Power
Samantha Reeser serves as an Account Manager II at NovaSource Power Services, a position she has held since 2022. In this role, she specializes in designing and implementing loss prevention measures for renewable asset owners. Her responsibilities include managing client accounts and ensuring customer satisfaction. Samantha actively contributes to the company's vision and goals by taking on challenges and executing initiatives that exceed standard expectations.
Previous Experience in Customer Service
Before joining NovaSource Power, Samantha Reeser gained extensive experience in customer service roles. She worked at Industry Threadworks in various capacities, including Director of Account Management and Senior Customer Service Manager. Additionally, she served as a Client Experience Specialist at AMN Healthcare for nine months. Her diverse background in customer service has equipped her with skills essential for managing client relationships effectively.
Educational Background
Samantha Reeser is pursuing a Bachelor's degree in Computer Software Engineering at Southern New Hampshire University, with studies spanning from 2023 to 2027. She previously earned an Associate degree in Medical Specialties from California College San Diego, where she studied from 2016 to 2018. Her educational background reflects a blend of technical and medical knowledge.
Certifications and Skills
Samantha Reeser holds certifications as an EKG Technician and in VFC Program Requirements. These certifications highlight her unique skill set that combines customer success with medical expertise. Her diverse qualifications enable her to approach challenges from multiple perspectives, enhancing her effectiveness in her current role.
Long-Term Experience in the Service Industry
Samantha Reeser has a long history in the service industry, having worked as a server, hostess, and bartender from 2010 to 2022. This twelve-year experience in various locations has provided her with strong interpersonal skills and the ability to handle diverse customer needs, which she applies in her current roles.