Taylor Hackett
About Taylor Hackett
Taylor Hackett is a Service Dispatcher at NovaSource Power Services, where he has worked since 2022. He has a strong background in customer service and extensive experience in various roles across the service and retail sectors.
Work at NovaSource Power
Taylor Hackett has been employed at NovaSource Power Services as a Service Dispatcher since 2022. In this role, Hackett is responsible for coordinating service operations and ensuring efficient communication between teams. The position is based in the Greater Sacramento area, where Hackett applies a strong background in customer service to support the company's operational goals.
Previous Experience in Service Dispatch
Before joining NovaSource Power, Taylor Hackett worked as a Service Dispatcher at SunSystem Technology from 2017 to 2022. This five-year tenure in Rancho Cordova, California, allowed Hackett to develop skills in managing service requests and enhancing customer satisfaction. Hackett's experience in service dispatch roles has contributed to a comprehensive understanding of operational logistics.
Education and Expertise
Taylor Hackett studied Kinesiology and Exercise Science at Sierra College from 2012 to 2013. Although the educational focus was on health and fitness, Hackett has transitioned into roles that emphasize customer service and operational efficiency. Hackett possesses extensive experience with software tools such as Salesforce, Microsoft Word, PowerPoint, and Excel, which support effective communication and organization in professional settings.
Background in Customer Service
Taylor Hackett has a strong background in customer service, having held various positions that required direct interaction with clients. Prior roles include working as a Membership Consultant and Front Desk Attendant at California Family Fitness, as well as an Inside Solar Specialist at Sunrun. These experiences have equipped Hackett with the skills necessary to address customer needs and enhance service delivery.
Career Progression
Taylor Hackett's career includes diverse roles across different industries, starting as a Retail Associate at Spring Mobile in 2017. Following this, Hackett gained experience as an Account Executive at Echo Global Logistics for nearly a year. This progression showcases Hackett's adaptability and commitment to developing a well-rounded skill set in service-oriented positions.