Eoin K.
About Eoin K.
Eoin K. is the Associate Director of Product APIs at Novocure with a strong background in technical and application support management.
Current Role at Novocure
Eoin K. currently holds the position of Associate Director, Product APIs at Novocure. In this role, he utilizes his extensive experience with a variety of tools and technologies to streamline and enhance product API functionalities. His work involves leading technical teams, ensuring the robustness of API products, and troubleshooting complex integration issues.
Previous Positions at eMoney Advisor
Eoin K. served as Technical Support Manager at eMoney Advisor from 2019 to 2022 in Radnor, Pennsylvania. Prior to this, he worked as Application Support Manager from 2018 to 2019. Throughout his tenure at eMoney Advisor, he focused on improving customer support across all levels and managing support operations efficiently.
Career at Aegis Software Corporation
Eoin K. worked at Aegis Software Corporation in various capacities. He started as a System Support Specialist from 2011 to 2014 in Horsham, then became Technical Support Lead in 2014 for six months. Later, he was promoted to US Support Manager, a role he held from 2014 to 2018. At Aegis Software Corporation, he built a strong foundation in technical support and led multiple initiatives to improve support services.
Early Career and Other Roles
Eoin K.'s early career includes roles such as IT Technician at Nalcro I.T. Solutions from 2005 to 2006 in Rhode, Co Offaly, and Client Services at Intel Corporation from 2008 to 2009 in Shannon Co Clare. He also served as a Service Engineer at Earthridge International from 2005 to 2011 in Maynooth, Co Kildare. These roles provided him with a comprehensive understanding of IT services and customer support.
Educational Background
Eoin K. holds a Bachelor's degree in Computer Engineering from the University of Limerick, where he studied from 2007 to 2010. He also obtained a Higher Certificate in Computer & Electronic Engineering from Athlone Institute of Technology, studying there from 2005 to 2007. His educational background laid a strong foundation for his career in technical support and software engineering.
Technical Expertise and Skills
Eoin K. has hands-on experience with a wide range of tools and technologies, including ASP.Net (MVC), C#, JavaScript, SQL, Jira, Salesforce Apex, Einstein Bots, Etleap, Looker, Kibana, Hyperion, AWS, Splunk, Apigee, Postman, and RabbitMQ. His proficiency in these areas allows him to tackle complex technical challenges effectively and lead his teams towards successful project completions.