Melissa Fernald
About Melissa Fernald
Melissa Fernald is a Commercial Denials Specialist at Novocure in Portsmouth, New Hampshire, with over 25 years of experience in the healthcare and medical device industry.
Current Title and Role
Melissa Fernald is currently serving as a Commercial Denials Specialist at Novocure in Portsmouth, New Hampshire, United States. In her role, she specializes in addressing and resolving commercial denials, which is vital for ensuring that the company's revenue cycle remains efficient.
Career at Novocure
Melissa Fernald has held multiple positions at Novocure, demonstrating career progression and diverse experience. She started as a Care Coordinator from 2016 to 2017, then moved to a Reimbursement Specialist role from 2018 to 2019. Melissa served as a Clinical Appeals Specialist from 2019 to 2020, followed by a brief tenure as a Senior Relationship Coordinator from 2020 to 2021. Her cumulative experience at Novocure has provided her with a comprehensive understanding of various aspects of healthcare administration and operations.
Previous Experience
Before joining Novocure, Melissa Fernald worked at Exeter Hospital as Patient Access Team Lead from 2014 to 2016, where she was responsible for overseeing the patient access team and ensuring an efficient workflow. She also spent nearly a decade at Philips Healthcare as a Commercial Operations Specialist from 2000 to 2009, focusing on commercial operations in the medical device sector.
Education and Academic Background
Melissa Fernald is currently pursuing a Bachelor's degree in Health/Health Care Administration/Management at Southern New Hampshire University, a program she started in 2022. She previously earned an Associate of Science degree in Business Administration and Management from Castle College, which she attended from 1994 to 1996. Additionally, Melissa holds a high school diploma in Business from Salem High School, completed from 1990 to 1994.
Industry Experience
Melissa Fernald has accumulated over 25 years of experience in the healthcare and medical device industry. Her extensive background includes roles in operations management, commercial operations, and patient access. She has a proven track record of managing complex operational processes and is skilled in software documentation. Her ability to build and lead teams has been a significant asset in her various professional roles.