Stefani Odom Wertz
About Stefani Odom Wertz
Stefani Odom-Wertz is the COO with over 20 years of experience in operational leadership, specializing in developing processes and leading teams in delivery and customer service.
Stefani Odom-Wertz COO
Stefani Odom-Wertz currently holds the title of Chief Operating Officer. With over 20 years of experience in operational leadership, she brings a wealth of knowledge and expertise to her role. Her primary focus includes developing repeatable processes and supporting teams to ensure world-class delivery, implementations, and customer service. Throughout her career, she has demonstrated a strong commitment to operational excellence and team support.
Stefani Odom-Wertz Professional Experience
Stefani Odom-Wertz has amassed extensive professional experience over her career. She served for 13 years in development and customer service leadership positions at ProLaw Software and Thomson Reuters. Additionally, she was the Vice President of Operations for boomtime, a technology-enabled marketing firm. Her extensive experience in these roles has equipped her with a broad skill set in operational leadership and customer service management.
Stefani Odom-Wertz Operational Leadership
With more than two decades of operational leadership, Stefani Odom-Wertz excels in developing repeatable processes and fostering teams that excel in service delivery. Her leadership style emphasizes consistency, efficiency, and high-quality customer service. Her experience includes overseeing operations and ensuring the smooth implementation of services across various roles and organizations.
Stefani Odom-Wertz Past Roles at ProLaw and Thomson Reuters
Before her current role, Stefani Odom-Wertz spent 13 years at ProLaw Software and Thomson Reuters in development and customer service leadership positions. During her tenure, she was pivotal in leading teams and improving customer service operations. This extensive experience has lent her a comprehensive understanding of the software and legal services industry, alongside strong leadership skills.
Stefani Odom-Wertz VP of Operations at boomtime
Stefani Odom-Wertz also served as Vice President of Operations for boomtime, a technology-enabled marketing firm. In this capacity, she gained significant insights into marketing operations and technology solutions. Her role as VP of Operations involved overseeing various operational aspects and ensuring efficient, effective service delivery.