Alejandra Cons Gutierrez
About Alejandra Cons Gutierrez
Alejandra Cons Gutierrez is a Guest Experience Agent at numa in Berlin, Germany, where she has worked since 2022. She holds multiple master's degrees in economy and international development in tourism and has a diverse professional background in customer service and sales across various countries.
Work at Numa
Alejandra Cons Gutierrez has been employed as a Guest Experience Agent at Numa since 2022. She operates from Berlin, Germany, where she has contributed to enhancing guest experiences for two years. Her role involves applying her knowledge and skills in the tourism sector to improve customer satisfaction and service delivery.
Education and Expertise
Alejandra holds multiple advanced degrees in the field of tourism and international development. She studied at Sorbonne Université, where she earned a Master's degree in Economy and International Development in Tourism from 2019 to 2021. Additionally, she completed a Master's degree in Economy and International Development in Tourism at Rangsit University in 2020. She also obtained a Master's degree in Sustainable Tourism from Universidad Rey Juan Carlos in 2021. Her educational background is complemented by a Bachelor's degree in International Business from Université Paris 8 and a Bachelor of Commerce from Universidad de Sonora.
Professional Background
Before joining Numa, Alejandra gained diverse professional experience in various roles. She worked as a Sales Assistant at Inditex in Paris from 2018 to 2020. Additionally, she served as a Visa Consultant at the Consulate of Mexico in Paris for five months in 2019. Earlier in her career, she was a Customer Service Agent at Teleperformance in Hermosillo, Mexico, from 2014 to 2015. This varied background has equipped her with valuable skills relevant to the tourism and customer service sectors.
Multicultural Perspective
Alejandra possesses a multicultural perspective, which she has developed through her international experiences. Her studies and work in different countries have allowed her to gain insights into various cultural contexts. She is proficient in multiple languages, including French and English, which enhances her ability to communicate effectively in diverse environments. This multicultural background informs her innovative approaches to enhancing the tourism industry.