Eva Mauxion
About Eva Mauxion
Eva Mauxion is a Senior Guest Experience Agent at numa in Berlin, Germany, with a background in hospitality management and foreign languages. She has progressed from a Junior to a Senior role in under a year and is committed to innovating within the hospitality industry.
Work at Numa
Eva Mauxion currently holds the position of Senior Guest Experience Agent at numa, formerly known as COSI, in Berlin, Germany. She began her tenure at the company in 2021, initially serving as a Junior Guest Experience Agent for five months. Her role involves challenging traditional hospitality practices through innovative approaches, enhancing guest relations and overall experience. Mauxion's transition from Junior to Senior Guest Experience Agent occurred within less than a year, indicating her capability and commitment to the company's objectives.
Education and Expertise
Eva Mauxion earned her Bachelor's degree in Applied Foreign Languages from Université d'Angers, completing her studies from 2014 to 2018. She furthered her education by obtaining a Master's degree in International Hospitality Management from UFR ESTHUA Tourisme et Culture, which she completed from 2018 to 2020. Her academic background equips her with a strong foundation in languages and hospitality management, contributing to her expertise in guest relations within the hospitality sector.
Background
Before her current role at numa, Eva Mauxion gained experience as a Temp worker at Viapost in 2017 for one month. She also attended Lycée Emmanuel Mounier, where she studied Littéraire and achieved her Baccalauréat from 2011 to 2014. This educational journey laid the groundwork for her career in hospitality and guest relations, leading her to pursue advanced studies and roles in the industry.
Achievements
Eva Mauxion has demonstrated significant professional growth within numa, transitioning from a Junior Guest Experience Agent to a Senior Guest Experience Agent in under a year. Her involvement in innovative approaches to hospitality reflects her commitment to enhancing guest experiences. Additionally, her experience in 5-star hotels has provided her with a solid understanding of high standards in guest relations, further contributing to her professional achievements in the hospitality industry.