Ivana Puncet
About Ivana Puncet
Ivana Puncet is a Reservations Manager at numa, where she has worked since 2021. She has a strong educational background in language studies and has held various roles in the hospitality and education sectors.
Work at Numa
Ivana Puncet has been serving as the Reservations Manager at numa since 2021. In this role, she is responsible for overseeing the reservations process, ensuring customer satisfaction, and optimizing booking efficiency. Her position at numa marks a significant step in her career, allowing her to apply her extensive experience in the hospitality industry.
Previous Experience in Hospitality
Before joining numa, Ivana worked as a Reservations Agent at Falkensteiner Hotels & Residences from 2018 to 2019. This role provided her with foundational skills in managing bookings and customer interactions within the hotel sector. Additionally, she served as a Key Account Manager at destination touristic services, a member of DER Touristik, from 2019 to 2022, where she managed relationships with key clients and contributed to business development.
Education and Expertise
Ivana Puncet holds a Master of Education (MEd) in German and Italian Language Teaching from the University of Zadar, which she completed from 2016 to 2019. She also earned a Bachelor of Education (BEd) in German and Italian studies from the same institution between 2013 and 2016. Her educational background equips her with strong language skills and teaching expertise, which she currently applies as a Teacher of Foreign Languages at coLanguage since 2020.
Academic Background
Ivana completed her secondary education at Srednja škola Ivana Meštrovića Drniš, where she graduated with a general high school diploma (Opća gimnazija) from 2009 to 2013. This foundational education prepared her for her subsequent studies at the University of Zadar, where she pursued her passion for languages and education.