Matteo Nello
About Matteo Nello
Matteo Nello is a Night Guest Experience Agent currently working at numa in Firenze, with a background in hospitality and extensive experience in four and five-star establishments. He has a diverse educational background, including degrees in International Studies and Sports Management, and has served as an Officer in the Italian Navy.
Current Role at Numa
Matteo Nello currently serves as a Night Guest Experience Agent at Numa, a hospitality company formerly known as COSI. He has held this position since 2021, contributing to the guest experience in the Florence location. His role involves ensuring that guests have a pleasant stay, addressing their needs, and providing assistance during night hours.
Previous Experience in Hospitality
Matteo Nello has extensive experience in hospitality reception, having worked in four and five-star establishments. This background has equipped him with the skills necessary to manage high-quality guest interactions and maintain service standards in luxury settings. His previous roles have laid a strong foundation for his current position.
Educational Background
Matteo Nello has a diverse educational background. He studied at Liceo Ginnasio Niccoló Machiavelli, achieving a Liceo Classico diploma from 1997 to 2003. He then pursued a Laurea triennale in Studi Internazionali at Università degli Studi di Firenze from 2004 to 2008. Later, he obtained a Master di I livello in Management Turistico Alberghiero from Università degli Studi di Pisa in 2017, and a Laurea magistrale in Management dello Sport e delle Attività Motorie from Università Telematica Pegaso from 2019 to 2021.
Military Service
Matteo Nello served as an Officer in the Italian Navy for two and a half years. This experience contributed to his leadership skills and discipline, which are valuable in his professional career.
Language Proficiency and Citizenship
Matteo Nello holds dual citizenship and is bilingual in Italian and English. His language skills enhance his ability to communicate effectively with a diverse range of guests and colleagues in the hospitality industry.