Sophie Labs
About Sophie Labs
Sophie Labs is a working student specializing in guest experience, currently engaged in multiple roles at ReachTeens and numa in Germany. She has a diverse background in consulting and hospitality, complemented by her academic achievements in business and psychology.
Current Work at Numa
Sophie Labs is currently employed at Numa (formerly COSI) as a Working Student in Guest Experience. She has held this position since 2021, contributing to the company's focus on enhancing guest satisfaction and operational efficiency. Her role involves engaging with guests and assisting in the development of strategies to improve the overall experience.
Professional Experience at ReachTeens
Sophie Labs has been involved with ReachTeens since 2021, serving multiple roles including Business Consultant, Head of Germany, and Chief Administrative Officer (CAO). Her responsibilities encompass strategic planning and operational management, focusing on the organization's objectives in Hamburg, Germany. This multifaceted experience has allowed her to develop skills in leadership and business consultancy.
Previous Roles in Hospitality and Consulting
Prior to her current positions, Sophie Labs gained experience in the hospitality sector at HOTEL ZOO BERLIN, where she worked as a Service Employee for nine months and completed a one-month internship in 2019. Additionally, she worked as a Student Consultant at CFTE - Centre for Finance, Technology and Entrepreneurship and Ziglu, both in London, during 2020 and 2021, respectively. These roles provided her with insights into customer service and consulting practices.
Education and Academic Background
Sophie Labs completed her secondary education at Leonardo da Vinci Campus Nauen, achieving both the German Abitur and the International Baccalaureate Diploma. She then pursued higher education at Hult International Business School, where she studied Management with a minor in Psychology, earning a Bachelor of Business Administration (BBA) from 2020 to 2023. Her academic background emphasizes her commitment to business and economics.
Language Skills and Personal Interests
Sophie Labs has a strong interest in languages, having started to learn Greek autodidactically a year ago, fulfilling a long-held dream. She has participated in language exchange programs to enhance her Spanish vocabulary, aiming to work in Spain after graduation. Additionally, she has been a vegetarian for eight years, motivated by a desire to implement sustainable practices in business.