John Lam
About John Lam
John Lam is a Command Center Operator Instructor with experience in operational roles at Nuro and a background in sales at Target. He holds a Bachelor of Arts in Psychology from San Jose State University.
Work at Nuro
John Lam has held multiple roles at Nuro, a company specializing in autonomous delivery vehicles. He began his tenure in 2021 as a Command Center Operator, where he worked for three years until 2024. In this role, he was responsible for monitoring and managing the operations of Nuro's delivery systems. In 2024, he transitioned to the position of Command Center Operator Instructor, where he trains new operators in the protocols and procedures necessary for effective operations.
Previous Experience at Target
Before joining Nuro, John Lam worked at Target as a Sales Specialist from 2019 to 2021. In this role, he focused on customer service and sales, assisting customers with product selections and inquiries. His experience at Target contributed to his skills in communication and customer engagement, which are valuable in his current role at Nuro.
Education and Expertise
John Lam earned a Bachelor of Arts in Psychology from San Jose State University, completing his studies from 2014 to 2018. His educational background in psychology provides him with insights into human behavior and decision-making, which can enhance his effectiveness in training and operational roles within the technology sector.
Background
John Lam is based in California, United States. He has developed a career that bridges customer service and technology operations. His work experience spans both retail and the autonomous vehicle industry, showcasing his adaptability and commitment to professional growth.