Vince Nguyen
About Vince Nguyen
Vince Nguyen serves as the Technical Lead Manager for Enterprise IT Support Engineering at Nuro in Mountain View, California. With a strong background in IT leadership and customer-focused roles, he has held various positions in notable companies and possesses multiple industry certifications.
Work at Nuro
Vince Nguyen currently serves as the Technical Lead Manager for Enterprise IT Support Engineering at Nuro. He has been in this role since 2023, contributing to the company's efforts in enhancing IT support operations. His responsibilities include overseeing technical support initiatives and ensuring efficient service delivery within the organization. Prior to this position, he worked as a Desktop Manager at Nuro from 2022 to 2023, where he focused on improving desktop support services.
Previous Experience in IT Support
Before joining Nuro, Vince Nguyen held several positions in IT support and management. He worked at realtor.com as a Senior Desktop Support Engineer from 2013 to 2015 and later as a Lead in the same role from 2015 to 2017. He also served as the Manager of Desktop Support at realtor.com from 2017 to 2018. His experience extends to News Corp, where he was the Manager of Deskside Support - End User Services from 2018 to 2021, and Kinship, where he worked as IT Manager from 2021 to 2022.
Education and Expertise
Vince Nguyen earned a Bachelor of Science degree in Computer Engineering from San Jose State University. His educational background provides a strong foundation for his career in IT. He holds multiple industry certifications, including CompTIA A+, MCP, MCSE 2003: Security, MCTS: 2008, ITIL Foundation, and Jamf Pro CCT. These credentials reflect his commitment to professional development and expertise in IT support.
Technical Leadership and Approach
Vince Nguyen is recognized for his dynamic and dedicated approach to IT leadership. He has a proven track record of success in customer-focused roles, emphasizing the importance of enhancing operations and ensuring optimal productivity. His broad-based technical background supports his ability to lead teams effectively and implement strategies that improve IT service delivery.