Kevin Faulkner
About Kevin Faulkner
Kevin Faulkner serves as the Service Desk Shift Lead at Nuspire in Commerce, Michigan, where he has worked since 2020. He holds a Bachelor of Science in Organizational Leadership from Indiana University–Purdue University Indianapolis and has a strong background in IT and computer network security.
Work at Nuspire
Kevin Faulkner has been serving as the Service Desk Shift Lead at Nuspire since 2020. In this role, he is responsible for overseeing service desk operations, ensuring efficient support for clients. His position is based in Commerce, Michigan, where he applies his expertise in Remote Desktop and IT Strategy to manage technical support effectively.
Education and Expertise
Kevin Faulkner holds a Bachelor of Science degree in Organizational Leadership from Indiana University–Purdue University Indianapolis, which he completed from 2010 to 2013. He also earned an Associate of Applied Science in Computer Information Technology from Ivy Tech Community College from 2008 to 2009. His educational background is complemented by additional studies in Computer Information Systems and General Studies, providing him with a strong foundation in both leadership and technical skills.
Background
Before joining Nuspire, Kevin Faulkner gained diverse experience in the technology sector. He worked as a Remote Services Technician at Support.com for 10 months in 2014 and as a PC Support Technician at Brooksource from 2010 to 2011. Additionally, he held the position of Assistant General Manager at Bell American Group LLC for seven years, which contributed to his leadership skills.
Achievements
Kevin Faulkner has developed a strong background in leadership and technical support throughout his career. His expertise in managing service desk operations and his proficiency in computer and network security demonstrate his commitment to the field. His educational focus on Organizational Leadership further enhances his capability to lead teams effectively.