Thomas Quattlebaum
About Thomas Quattlebaum
Thomas Quattlebaum is a Help Desk Technician at Nuspire, where he has worked since 2017. He has a background in the U.S. Army as a Senior Team Leader and holds a Bachelor of Applied Science in Computer Science from the University of Michigan.
Work at Nuspire
Thomas Quattlebaum has been employed at Nuspire as a Help Desk Technician since 2017. In this role, he is responsible for providing technical support and troubleshooting assistance to clients. His experience in the help desk environment allows him to effectively manage urgent technical issues. He utilizes his skills in computer hardware and problem-solving to ensure efficient operations and customer satisfaction.
Previous Experience in the U.S. Army
Before joining Nuspire, Thomas Quattlebaum served in the U.S. Army as a Senior Team Leader from 2000 to 2014. His tenure at Ft. Bragg, North Carolina, spanned 14 years, where he developed leadership and technical skills. This experience contributed to his ability to handle high-pressure situations, which is essential in his current role.
Education and Expertise
Thomas Quattlebaum studied Computer Science at the University of Michigan, where he earned a Bachelor of Applied Science (BASc) from 2005 to 2013. His education provided a strong foundation in IT principles and practices. He possesses expertise in computer hardware and is skilled in creative problem-solving, which aids in resolving complex technical challenges.
Technical Skills and Proficiencies
Thomas has a solid background in computer hardware, which enhances his troubleshooting and maintenance capabilities within IT systems. He is experienced in data entry, ensuring that information is handled accurately and efficiently in help desk operations. Additionally, he utilizes Microsoft Office proficiently for managing documentation and communication tasks.