Toni Harper
About Toni Harper
Toni Harper serves as the Credit/Returns Manager at Nutraceutical Corporation, where she has worked since 1985. She supervises a team of three, focusing on training and customer service, while also generating daily productivity reports for upper management.
Work at Nutraceutical Corporation
Toni Harper has held the position of Credit/Returns Manager at Nutraceutical Corporation since 1985. In this role, she supervises a team of three employees, focusing on training them in new procedures and addressing customer service challenges. Her responsibilities include creating daily productivity reports for upper management, which contribute to the overall efficiency of the department.
Education and Expertise
Toni Harper studied at Bridgerland Applied Technology in Logan, Utah, where she completed a program in Business Administration and Management from 1983 to 1984. This educational background has equipped her with the skills necessary for her role in credit and returns management, enhancing her ability to handle customer order errors and provide effective solutions.
Background
Toni Harper has accumulated 39 years of experience in her current role at Nutraceutical Corporation. Her long tenure reflects her commitment to the company and her expertise in managing credit and returns processes. She has developed a strong understanding of customer service dynamics and operational procedures within the organization.
Achievements
In her capacity as Credit/Returns Manager, Toni Harper has demonstrated extensive experience in resolving customer order errors. She plays a crucial role in training her team, which enhances their ability to tackle customer service challenges effectively. Her contributions to creating productivity reports assist upper management in making informed decisions.