Farjana Asha
About Farjana Asha
Farjana Asha is a Digital Reputation Coordinator at Nutrafol, where she has worked since 2021. She has a diverse background in retail and fashion, with previous roles at companies such as Salvatore Ferragamo and One Kings Lane.
Work at Nutrafol
Farjana Asha has been employed at Nutrafol since 2021, serving as a Digital Reputation Coordinator. In this role, she focuses on managing and enhancing the digital reputation of the brand. Her responsibilities include monitoring online presence and engaging with customers to ensure a positive brand image. Prior to this position, she worked in customer experience operations at Nutrafol for one year, allowing her to develop a comprehensive understanding of the company's operations and customer interactions.
Previous Experience in Retail and Fashion
Farjana Asha has a diverse background in retail and fashion, having held various positions across multiple companies. She worked as a Client Specialist Ecommerce at Salvatore Ferragamo from 2017 to 2019, where she gained experience in online customer engagement. Additionally, she served as a CX Specialist at One Kings Lane for five months in 2019 and as a Fashion Stylist at bebe stores for seven months in 2016. Her early career included roles such as a Beauty Consultant at SEPHORA and a Sales Associate at UNIQLO.
Educational Background
Farjana Asha completed her high school education at Thomas A. Edison Career and Technical Education High School, where she studied A+ Computer Repair and earned her High School Diploma from 2008 to 2012. She furthered her education at St. Francis College, where she studied Psychology from 2012 to 2016, obtaining a degree in the field. This educational foundation has contributed to her skills in customer experience and digital reputation management.
Career Development and Skills
Farjana Asha's career began with an internship at Max Mara Fashion Group in 2013, which provided her with initial exposure to the fashion industry. Over the years, she transitioned from roles focused on customer experience operations to her current position in digital reputation coordination. Her experience encompasses both customer service and digital management, equipping her with a unique skill set that supports her current role at Nutrafol.
Impact in Digital Reputation Management
In her current role as Digital Reputation Coordinator at Nutrafol, Farjana Asha is involved in initiatives that aim to create a positive impact globally. Her expertise in digital reputation management allows her to effectively engage with customers and enhance the brand's online presence. This focus on digital engagement is crucial in today's market, where online reputation significantly influences consumer perceptions and brand loyalty.