Yasmine Khamis (She/Her)
About Yasmine Khamis (She/Her)
Yasmine Khamis is a Customer Experience Associate at Nutrafol, with a diverse background in customer service and support roles across various companies in New York. She holds a Bachelor's degree in Cultural and Deviance Studies and Psychology/Counseling from John Jay College (CUNY).
Current Role at Nutrafol
Yasmine Khamis serves as a Customer Experience Associate at Nutrafol, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring a positive experience for clients. Her responsibilities include addressing customer inquiries and providing support related to Nutrafol's products and services.
Previous Experience in Customer Service
Before joining Nutrafol, Yasmine Khamis accumulated extensive experience in customer service roles. She worked at Blink Health as a Customer Experience Lead from 2017 to 2019, where she managed customer interactions and improved service processes. Additionally, she served as a Customer Experience Specialist at Blink Health for three months in 2017 and held various positions at DOGPOUND and Maven, contributing to her expertise in client relations.
Educational Background
Yasmine Khamis studied at LaGuardia Community College, where she earned an Associate of Arts (AA) degree in Psychology from 2012 to 2014. She furthered her education at John Jay College (CUNY), obtaining a Bachelor's degree in Cultural and Deviance Studies, Psychology/Counseling from 2019 to 2022. Her academic background provides a foundation for her roles in customer experience and support.
Work History Overview
Yasmine Khamis has a diverse work history that includes various roles in customer service and sales. She began her career as a Cashier at Key Food Stores Co-Operative Inc. in 2010 and progressed through positions at Staples, UPS, and David Barton Gym. Her roles have ranged from Sales Associate to Operations Manager, showcasing her adaptability and commitment to customer satisfaction across different industries.
Professional Development
Throughout her career, Yasmine Khamis has engaged in roles that have enhanced her skills in customer service and operations. She has worked in various capacities, including as an Account Coordinator at SingleSprout and a Client Services Associate at DOGPOUND. These experiences have contributed to her professional development and her ability to manage customer relationships effectively.