Alan Tryzmel
About Alan Tryzmel
Alan Tryzmel is a Technical Client Success Manager at Nuvei, where he oversees client retention processes and manages account inquiries. He has extensive experience in customer experience and risk underwriting, having previously worked at Payoneer and nsKnox.
Work at Nuvei
Alan Tryzmel currently serves as a Technical Client Success Manager at Nuvei, a position he has held since 2022. His role is a maternity leave replacement, and he operates in a hybrid work environment based in the Tel Aviv District, Israel. In this capacity, he oversees the technical aspects of in-house client retention processes. He conducts bi-weekly customer meetings to review accounts and make necessary adjustments. Additionally, he manages account inquiries and facilitates both pending and new payment methods for clients.
Previous Experience at Payoneer
Before joining Nuvei, Alan Tryzmel worked at Payoneer in various roles from 2016 to 2022. He began as a Risk Underwriting Team Lead, where he worked for three years, focusing on operational efficiencies and strategic growth. He then transitioned to the role of Senior Knowledge Specialist in Operations & Services for ten months, followed by a position as Customer Experience Manager for two years. In these roles, he emphasized team leadership and client engagement.
Education and Expertise
Alan Tryzmel studied at Universidad José María Vargas, where he earned a Bachelor's degree in Business Administration and Management from 2002 to 2008. His educational background provides him with a solid foundation in business principles, which he applies in his professional roles, particularly in client success and operational management.
Background in Compliance and Risk Management
In addition to his experience at Payoneer, Alan Tryzmel worked at nsKnox as an Outsourced Compliance Expert for seven months in 2022. This role allowed him to gain insights into banking compliance, particularly within the Latin American market. His background in compliance and risk management complements his client success initiatives.