Baudouin Lobo
About Baudouin Lobo
Baudouin Lobo is a Help Desk Analyst currently employed at Nuvei in Montreal, Quebec, Canada. He holds a Bachelor's degree in Computer Science from Southern New Hampshire University and has extensive experience in network analysis, technical support, and IT management.
Work at Nuvei
Baudouin Lobo has been employed at Nuvei as a Help Desk Analyst since 2020. In this role, he is responsible for managing and troubleshooting both physical and virtual servers, including the Exchange server and migration to Microsoft cloud services (Office365). He provides hardware and software troubleshooting and problem resolution for both internal and remote users. Additionally, he develops and implements policies and procedures for electronic data processing and computer systems operations. Lobo also monitors and optimizes network security using Checkpoint and supports IP telephony systems.
Education and Expertise
Baudouin Lobo earned a Bachelor's degree in Computer Science from Southern New Hampshire University, where he studied from 2011 to 2015. His education provided a foundation in various aspects of computer systems and network management. This academic background supports his expertise in managing network security, troubleshooting hardware and software issues, and implementing IT policies and procedures.
Background
Prior to his current position at Nuvei, Baudouin Lobo held several roles in the IT field. He worked as a Network Analyst at Community Integrated Services from 2015 to 2018 in Manchester, NH, and as a Technical Support Specialist at Dollarama L.P. for 7 months in 2019. He also served as an IT Technician at Les Ponts Jacques Cartier et Champlain Incorporée for 5 months in 2020. Earlier in his career, he worked as a Network Administrator at Southern New Hampshire University from 2012 to 2015 and as a NOC Technician/Helpdesk at Single Digits, Inc. from 2015 to 2016.
Professional Experience
Baudouin Lobo has accumulated diverse experience in various IT roles throughout his career. His positions have included responsibilities such as network administration, technical support, and helpdesk services. He has developed skills in troubleshooting, client support, and network security management. His experience spans multiple organizations and roles, contributing to his comprehensive understanding of IT operations.