Heather Cavanagh
About Heather Cavanagh
Heather Cavanagh serves as the Vice President of ACH Operations at Paya, a position she has held since 2021. With extensive experience in the ACH payments industry, she has played a significant role in operations leadership and the recent rebranding of Paya to Nuvei.
Current Role at Paya
Heather Cavanagh serves as the Vice President of ACH Operations at Paya, a position she has held since 2021. In this role, she oversees the ACH operations, ensuring efficient processing and management of payment solutions. Her leadership is integral to the company's operations within the fintech sector. Cavanagh's tenure at Paya has included significant contributions to the company's strategic initiatives.
Previous Experience in Operations
Prior to her current role, Cavanagh worked at Paya as the Director of Operations for Paya Services from 2018 to 2021. Her responsibilities included managing operational processes and enhancing service delivery. Before joining Paya, she spent 14 years at Sage Payment Solutions EFT, where she also held the position of Director of Operations. This extensive background in operations has equipped her with a deep understanding of the payments industry.
Transition to Nuvei
Cavanagh played a key role in the transition and rebranding process from Paya to Nuvei in the fourth quarter of 2023. This transition involved strategic planning and execution to align the company's operations with the new brand identity. Her involvement in this significant change highlights her expertise in managing operational shifts within the fintech landscape.
Educational Background
Heather Cavanagh studied at the University of Florida, where she focused on English Literature and Fine Arts from 1995 to 1997. She also completed her high school education at Choctawhatchee High School from 1991 to 1995. Her educational background has contributed to her analytical skills and communication abilities in her professional roles.
Experience in the Financial Sector
Cavanagh has extensive experience in the ACH payments industry, having worked in various roles that span over two decades. Her career began at FNBT.COM BANK as a Teller and Lead Teller from 1997 to 1999, followed by a position as a Collector at Eglin Federal Credit Union from 2001 to 2003. This diverse experience has provided her with a comprehensive understanding of financial operations and customer service.