Ivan Ivanov
About Ivan Ivanov
Ivan Ivanov serves as the Implementations Team Lead at Nuvei, having previously held various technical and support roles in the industry. His career spans over a decade, with experience at companies such as C3i Solutions, Convergys, and emerchantpay ltd.
Current Role at Nuvei
Ivan Ivanov serves as the Implementations Team Lead at Nuvei, a position he has held since 2022. In this role, he oversees the implementation processes, ensuring that projects are executed efficiently and meet client requirements. His leadership contributes to the successful integration of Nuvei's payment solutions for various clients.
Previous Experience in Customer Support
Before joining Nuvei, Ivan Ivanov worked at C3i Solutions as a Customer Support Specialist from 2011 to 2013. He provided assistance to clients, addressing their inquiries and resolving issues related to services. This role laid the foundation for his career in technical support and customer service.
Technical Support Background
Ivan Ivanov has extensive experience in technical support, having worked at Convergys as a Senior Technical Support Engineer from 2013 to 2017. He specialized in troubleshooting and resolving technical issues for clients. He later served as a Technical Support Lead at C3i Solutions from 2017 to 2019, where he managed a team and improved support processes.
Education and Qualifications
Ivan Ivanov studied at the University of National and World Economy, where he earned a degree in Natural Resource Recreation and Tourism from 2002 to 2006. Prior to that, he attended 133 SOU 'A.S. Pushkin' from 1998 to 2002. His educational background provides him with a diverse perspective in his professional roles.
Career Progression at Nuvei
Ivan Ivanov's career at Nuvei began as an Integration Specialist from 2019 to 2022, where he focused on integrating payment solutions for clients. His progression to Implementations Team Lead reflects his expertise and contributions to the company, enhancing client satisfaction and project outcomes.