Jason Oliver
About Jason Oliver
Jason Oliver is the Director of Gateway Integration & Special Operations at Nuvei, where he has worked since 2020. He has extensive experience in technical support for payment systems and has held various managerial roles within the company since 2007.
Current Role at Nuvei
Jason Oliver serves as the Director of Gateway Integration & Special Operations at Nuvei. He has held this position since 2020, contributing to the company's operations in Montreal, Quebec, Canada. In this role, he focuses on overseeing gateway integration processes and special operations, ensuring that the company meets its operational goals.
Previous Positions at Nuvei
Jason Oliver has a comprehensive history with Nuvei, having worked in various roles since 2007. He began as a Client Care Representative and progressed to Client Care Supervisor, Special Operations Supervisor, Senior Manager of Escalations, and Manager of Client Care - Special Operations. His tenure at Nuvei spans over a decade, showcasing his growth and expertise within the organization.
Education and Expertise
Jason Oliver studied Communication and Media Studies at Vanier College from 2005 to 2008. He also attended Loyola High School from 2000 to 2005. His educational background complements his professional expertise in technical support for point-of-sale terminals and e-payment gateways. He specializes in various payment gateway APIs and transaction processing formats, including ISO8583 and Draft256.
Skills and Specializations
Jason Oliver is skilled in developing new processes and procedures aimed at enhancing service efficiency and quality. He emphasizes team development and leadership, focusing on workflow and performance evaluation. His proficiency in data analysis and interactive intelligence supports his motivation to improve customer satisfaction and issue resolution.
Coaching and Training Experience
Jason Oliver has extensive experience in coaching and training team members, with a strong emphasis on metrics and key performance indicators (KPI). His approach to leadership includes fostering team development and ensuring that performance evaluations align with organizational goals.