Samantha Savage
About Samantha Savage
Samantha Savage serves as a Quality Assurance Supervisor at Nuvei, where she has worked since 2021. She has held various roles within the company, including Operations Quality Assurance and First Call Resolution Lead, contributing to her experience in quality assurance and merchant support.
Work at Nuvei
Samantha Savage has been employed at Nuvei since 2018. She initially took on the role of First Call Resolution Lead in Merchant Support, where she has contributed for six years. In 2019, she transitioned to the Operations Quality Assurance position, which she has held for five years. In 2021, she advanced to the role of Quality Assurance Supervisor, where she has been working for three years. Her roles at Nuvei demonstrate her commitment to quality assurance and operational excellence within the organization.
Background
Samantha Savage has a professional background in quality assurance and customer support. Her experience at Nuvei spans multiple roles, indicating a progression in her career within the company. She has developed expertise in ensuring quality standards and enhancing customer support processes through her various positions.
Achievements
During her tenure at Nuvei, Samantha Savage has held several key positions that reflect her contributions to the company. As a Quality Assurance Supervisor, she oversees quality assurance processes, ensuring that operational standards are met. Her previous role as First Call Resolution Lead involved addressing customer inquiries effectively, showcasing her ability to enhance customer satisfaction.
Expertise in Quality Assurance
Samantha Savage possesses expertise in quality assurance methodologies and practices. Her role as Quality Assurance Supervisor involves implementing quality control measures and monitoring performance metrics. This expertise is critical in maintaining high standards in customer support and operational processes at Nuvei.