Sarit Klugman
About Sarit Klugman
Sarit Klugman serves as the Director of Digital Assets and Head of Customer Success at Nuvei and is also the Senior Director of Customer Success and Delivery at ThetaRay. With extensive experience in customer success within the financial technology sector, Klugman focuses on AI-based solutions to combat financial crimes and enhance customer relationships.
Work at Nuvei
Sarit Klugman has been serving as the Director, Digital Assets Head of Customer Success at Nuvei since 2021. In this role, she focuses on enhancing customer success strategies specifically within the digital assets sector. Her responsibilities include managing customer relationships and ensuring the successful adoption of Nuvei's products and services. Klugman's experience in customer success and her background in financial technology contribute to her effectiveness in this position.
Current Role at ThetaRay
Since 2024, Sarit Klugman has taken on the role of Sr. Director of Customer Success and Delivery at ThetaRay. In this capacity, she manages the adoption of AI-based products aimed at combating financial crimes, including money laundering and terror financing. Her leadership in customer success initiatives is crucial for enhancing the effectiveness of ThetaRay's solutions in the financial sector.
Education and Expertise
Sarit Klugman holds a Bachelor of Science degree in Computer and Information Sciences from the Technion - Israel Institute of Technology, completed between 1997 and 2001. She also studied Organizational Consulting at the University of Haifa, where she became a certified organizational consultant from 2013 to 2014. Additionally, she received training in software development through MAMRAM, IDF in 1992. Her educational background supports her extensive experience in customer success and technology.
Professional Background
Sarit Klugman has a diverse professional background spanning over two decades in customer success and technology roles. She has held positions at various companies, including Micro Focus, HP, and Amdocs, where she contributed to customer success and operational management. Her roles have included Head of Customer Success at Micro Focus and Sr. Customer Success Manager at Hewlett Packard Enterprise. This extensive experience has equipped her with the skills necessary to lead customer success initiatives effectively.
Achievements in Customer Success
Sarit Klugman is known for her focus on establishing value-driven relationships with customers, which enhances revenue generation. She has a proven track record of leading customer success initiatives in the financial technology sector. Her work emphasizes efficiency and excellence, positioning her as a change agent within organizations. Klugman's efforts in customer success have contributed to business growth and improved customer engagement across her roles.