Trevin Wagener
About Trevin Wagener
Trevin Wagener is a Technical Customer Success Manager currently employed at Nuvei in Chicago, Illinois. He has a diverse background in technical support and account management, having held various roles at companies such as Jet City Device Repair, PowerReviews, Relativity, Braintree, and Stats Perform.
Work at Nuvei
Trevin Wagener has been employed at Nuvei since 2022, serving as a Technical Customer Success Manager (CSM). In this role, he focuses on ensuring client satisfaction and optimizing the use of Nuvei's payment solutions. His technical expertise contributes to enhancing customer experiences and addressing any technical challenges that arise.
Previous Experience in Technical Roles
Prior to joining Nuvei, Trevin Wagener held several technical positions. He worked as a Technical Services Analyst at PowerReviews from 2020 to 2021. Before that, he was a Technical Support Specialist at Braintree from 2017 to 2020. His experience in these roles has equipped him with a strong foundation in technical support and customer service.
Management and Technical Experience
Trevin Wagener has a diverse background in management and technical roles. He served as a Manager and Technician at Jet City Device Repair from 2016 to 2017. Additionally, he worked as an Enterprise Account Manager at Relativity from 2011 to 2015, where he managed client accounts and provided solutions tailored to their needs.
Education and Expertise
Trevin Wagener earned a Bachelor of Arts degree in English from The University of Toledo. His educational background has contributed to his communication skills and ability to engage effectively with clients and colleagues in his technical roles.
Quality Assurance Experience
Before his technical support roles, Trevin Wagener worked as a SportVU Quality Assurance Operator at Stats Perform from 2015 to 2016. In this position, he was responsible for ensuring the quality and accuracy of sports data, which required attention to detail and technical proficiency.