Elena Miteva
About Elena Miteva
Elena Miteva is an Account Manager and Enterprise Customer Success Manager currently working at Nuvolo in Bulgaria. With a background in customer success management at Tek Experts, she specializes in customer retention and values collaboration and mutual respect in the workplace.
Work at Nuvolo
Elena Miteva currently holds the position of Account Manager/Enterprise Customer Success Manager at Nuvolo. She has been with the company for 10 months, contributing her expertise in customer retention and expansion. In this role, she focuses on building trustful relationships with clients and ensuring their needs are met effectively. Her approach emphasizes collaboration and mutual respect, which helps foster a positive work environment.
Experience at Tek Experts
Prior to her role at Nuvolo, Elena Miteva worked at Tek Experts as a Senior Customer Success Manager from 2021 to 2023. She managed strategic accounts for Micro Focus/Open Text in the Middle East, where she was responsible for customer success initiatives. Before this position, she served as an Account Customer Success Manager at Tek Experts from 2019 to 2021, further developing her skills in customer relationship management.
Education and Expertise
Elena Miteva studied at the Faculty of Dental Medicine at Medical University - Sofia, where she achieved a Master's degree in Dentistry. Her educational background contributes to her analytical skills and attention to detail, which are essential in her current role. She specializes in customer retention and expansion, focusing on building trustful relationships with clients.
Professional Values
Elena Miteva values mutual respect and collaboration within her team and across different teams. She believes that these principles contribute to a positive work environment, which is essential for achieving customer satisfaction. Her commitment to personal growth drives her to consistently strive to exceed customer expectations.