Morgan Rice
About Morgan Rice
Morgan Rice is a UX Researcher at Nuvolo in Raleigh, North Carolina, where she has worked since 2021. She holds a Bachelor of Business Administration from Universidad Pontificia Comillas and a BSBA from the University of North Carolina at Chapel Hill.
Work at Nuvolo
Morgan Rice has been employed at Nuvolo as a UX Researcher since 2021. In this role, she focuses on enhancing user experience through research and analysis. Based in Raleigh, North Carolina, Morgan has contributed to various projects aimed at improving product usability and customer satisfaction over her three years with the company.
Education and Expertise
Morgan Rice holds a Bachelor of Business Administration (B.B.A.) from Universidad Pontificia Comillas, which she completed in 2017. Additionally, she earned a Bachelor of Science in Business Administration (BSBA) from the University of North Carolina at Chapel Hill, where she studied from 2014 to 2018. Her academic background provides her with a solid foundation in business principles, which she applies in her UX research.
Professional Background
Morgan has a diverse professional background that includes various roles in marketing and analysis. She began her career as a Hostess/Server at Jack's Cafe in 2016 and later worked as an Intern at Ooh! Events. In 2017, she served as a Senior Marketing Coordinator Intern at Ben & Jerry's. Morgan then joined GEICO, where she held multiple positions, including Business Analyst II and Emerging Leader, from 2018 to 2021.
Experience at GEICO
At GEICO, Morgan Rice worked in the Customer Interaction & Behavior team. She held the position of Business Analyst from 2019 to 2020 and later advanced to Business Analyst II from 2020 to 2021. Her work involved analyzing customer interactions and behaviors to enhance service delivery and improve customer experience.
Internship and Early Career Roles
Morgan's early career included various internships and entry-level positions. She worked as a Race Coordinator at Xperience Adventures from 2015 to 2016 and as Sales Support at M-E-C Company for one month in 2015. These roles contributed to her understanding of customer service and event coordination.