Plamen Zapryanov
About Plamen Zapryanov
Plamen Zapryanov is a Service Delivery Manager at Nuvolo, where he has worked since 2019. He has extensive experience in IT Service Management and a background in project management from previous roles at Soitron, Unisys, HP, and other companies.
Current Role at Nuvolo
Plamen Zapryanov serves as the Service Delivery Manager at Nuvolo, a position he has held since 2019. In this role, he focuses on enhancing delivery models and implementing proven practices and methodologies. He is also an Engagement Manager, contributing to the company's strategic initiatives and ensuring high-quality service delivery. His work is based in Sofia, Bulgaria, where he collaborates with a global management team to develop and promote best practices and internal improvement initiatives.
Previous Experience at Soitron
Before joining Nuvolo, Plamen Zapryanov worked at Soitron for a total of six years. He began as a Project Manager from 2013 to 2015 and then advanced to the role of Senior Project Manager from 2015 to 2019. During his tenure in Sofia, he was responsible for managing various projects, focusing on delivering results and improving organizational performance.
Educational Background
Plamen Zapryanov holds a Master's degree in International Business Economics and Management from Hogeschool-Universiteit Brussel, which he completed from 2009 to 2010. He also earned a Bachelor's degree in Telecommunications from the Technical University of Sofia, where he studied from 2005 to 2009. His educational background provides a solid foundation for his expertise in IT service management and organizational performance.
Early Career and Trainee Positions
Plamen Zapryanov began his career with trainee positions at Crypto AG and Cisco. He worked as a Trainee at Crypto AG for two months in 2007 and at Cisco for one month in 2008. These early experiences contributed to his understanding of the IT industry and helped shape his professional development.
Expertise in IT Service Management
Plamen Zapryanov has extensive experience in IT Service Management (ITSM), Internet of Things (IoT), and Integrated Workplace Management Systems (IWMS). His focus on process and organization performance improvements has been a key aspect of his career. He is passionate about people growth and development, which aligns with his commitment to continual improvement in service delivery.