Ritu Masand
About Ritu Masand
Ritu Masand serves as the General Manager Operations and India Site Incharge at Nuvolo, where she has worked since 2021. She holds a Bachelor of Science in Nutrition Sciences and an MBA in Operations Management, and has extensive experience in process excellence and operational efficiency.
Work at Nuvolo
Ritu Masand serves as the General Manager Operations and is the India Site Incharge at Nuvolo. She has held this position since 2021, overseeing operations in Pune, Maharashtra, India. In her role, she focuses on enhancing operational efficiency and driving initiatives that promote a positive workplace culture. She is also responsible for managing geographical and operational risks within the organization.
Education and Expertise
Ritu Masand has a diverse educational background. She achieved a Bachelor of Science in Nutrition Sciences from St Ann's Degree College for Women in 1993. She later pursued an MBA in Operations Management and Supervision from the Institute of Management Technology, Ghaziabad, from 2003 to 2006. Additionally, she completed an Executive Education Program in Strategic Management at the Indian Institute of Management, Kozhikode, from 2011 to 2012. Ritu is certified in Six Sigma Green Belt and Lean methodologies, showcasing her expertise in process improvement.
Professional Background
Ritu Masand has extensive experience in operations management across various organizations. She worked at GE Capital as an Operations Manager from 2000 to 2006 and then served as AVP of Project Management and Business Management Operations at BA Continuum India Pvt. Ltd. from 2006 to 2015. Following this, she held the position of Vice President Operations at Barclays from 2015 to 2021. Her career has been marked by a focus on transforming sub-optimal processes and enhancing operational efficiency.
Achievements in Process Excellence
Ritu Masand specializes in setting up Centers of Excellence (CoEs) at offshore locations. She has a strong track record in transforming sub-optimal processes to enhance operational efficiency through Process Excellence. Her expertise in managing geographical and operational risks has contributed to her success in various leadership roles. Additionally, she drives culture and 'great place to work' initiatives as the Colleague Engagement India Lead.