Thomas Agustin Hanson
About Thomas Agustin Hanson
Thomas Agustin Hanson serves as the Operations Manager at Nuvolo, a position he has held since 2023. With a background in customer success and operations across various companies, he possesses expertise in performance management and organizational development.
Work at Nuvolo
Thomas Agustin Hanson has been serving as the Operations Manager at Nuvolo since 2023. In this role, he oversees various operational processes and ensures that the company's objectives are met efficiently. His responsibilities include managing team dynamics and improving operational workflows to enhance productivity.
Previous Experience in Customer Success and Operations
Prior to his current position, Thomas worked at Samsara, Inc. as a Customer Success Manager and Implementation Consultant from 2019 to 2020. He then transitioned to DoorDash, where he held the role of Operations Supervisor from 2020 to 2022. His experience in these roles contributed to his expertise in customer relations and operational management.
Educational Background
Thomas completed his high school education at Carmel High School, earning a high school diploma from 2002 to 2006. He pursued further education at Hartnell College, obtaining an Associate of Arts in General Studies from 2008 to 2009. He then attended San Francisco State University, where he studied Japanese Language and Literature and earned a Bachelor of Arts from 2009 to 2011.
Skills in Learning and Development
Thomas has a background in learning and development, having worked as a Learning and Development Facilitator at LendingClub from 2016 to 2019. He is recognized for delivering customized learning solutions that enhance operational efficiency and for facilitating effective communication across organizational levels.
Public Speaking and Organizational Development
In addition to his operational roles, Thomas engages in public speaking to inspire transformational change within company culture and improve employee engagement. He possesses a deep understanding of performance management and organizational development, which he applies to foster a positive work environment.