Fraser Flett Berryman
About Fraser Flett Berryman
Fraser Flett Berryman is a Help Desk Support Technician at NVT Phybridge in Toronto, Canada, where he has worked since 2019. He previously held positions at BMO Capital Markets and Citi Group, focusing on trade floor support and remote access support, respectively.
Work at NVT Phybridge
Fraser Flett Berryman has been employed at NVT Phybridge since 2019, serving as a Help Desk Support Technician. In this role, he provides technical support and assistance to users, ensuring efficient operation of IT services. His tenure at NVT Phybridge spans five years, during which he has contributed to the company's commitment to delivering reliable technology solutions in the Toronto, Canada area.
Previous Experience in IT Support
Prior to his current position, Fraser worked at BMO Capital Markets as a Trade Floor Support Analyst from 2011 to 2012. In this capacity, he provided support to trading operations, addressing technical issues and ensuring smooth functionality of trading systems. Additionally, he was employed at Citi Group as a Remote Access Support Analyst in 2008, where he assisted users with remote connectivity issues for a duration of five months.
Technical Skills and Responsibilities
In his role as Help Desk Support Technician, Fraser is responsible for troubleshooting technical issues, providing user support, and maintaining IT systems. His experience in previous roles has equipped him with a strong foundation in technical support, enabling him to effectively resolve user inquiries and enhance overall user experience.
Career Timeline
Fraser's career in IT support began at Citi Group in 2008, where he worked for five months. He then transitioned to BMO Capital Markets in 2011, serving for one year. Since 2019, he has been with NVT Phybridge, where he continues to develop his skills and contribute to the organization's success.