Juan (John) Broughton
About Juan (John) Broughton
Juan Broughton is a Spanish Senior Technician with extensive experience in IT support and wireless technology. He currently works at NVT Phybridge and has held various technical roles across multiple companies in Canada since 2002.
Current Role at NVT Phybridge
Juan Broughton currently serves as a Spanish Senior Technician at NVT Phybridge, a position he has held since 2020. He operates from Oakville, Ontario, Canada, where he applies his expertise in wireless technology and WiFi connectivity. His role involves supporting clients and ensuring effective communication of technical information in both English and Spanish.
Previous Experience at Mobile Technologies Inc.
Before joining NVT Phybridge, Juan worked at Mobile Technologies Inc. (MTI) as a Field Technician from 2014 to 2015. During his one-year tenure in Mississauga, he gained valuable experience in technical support and field operations, contributing to his overall skill set in the technology sector.
Education and Certifications
Juan Broughton studied at Colegio Cambridge College in Santiago, Chile, from 1981 to 1984. He holds several certifications, including Certified Wireless Technology Specialist (CWTS) and Field Service Technician certification from Lenovo. He is also certified as a Lexmark Printers Technician, demonstrating his commitment to professional development in the technology field.
Technical Skills and Expertise
Juan specializes in WiFi connectivity and has demonstrated expertise in implementing and troubleshooting VoIP systems. He possesses extensive knowledge of Microsoft Windows operating systems, including versions 7, 8, and 10, as well as various editions of Microsoft Office. His ITIL V3 knowledge further enhances his capabilities in IT service management.
Diverse Professional Background
Juan has a diverse professional background, having worked in various roles across multiple organizations. His experience includes positions as a Desktop Support Specialist at RBC Bank and Eurofins, a Deskside Support Technician at Rogers Communications, and a Spanish Helpdesk Analyst at Metafore. This varied experience has equipped him with a broad skill set and the ability to communicate complex technical information effectively.