Nicolas Puello
About Nicolas Puello
Nicolas Puello is a Network Design and Support Specialist currently employed at NVT Phybridge in Oakville, Ontario. He has a background in technical support and operations, with previous roles at FlashFog Security and Bell, and holds a Bachelor of Applied Information Sciences in Information Systems Security.
Work at NVT Phybridge
Nicolas Puello has been employed at NVT Phybridge since 2019, where he currently serves as a Network Design and Support Specialist. His role involves designing network solutions and providing support to ensure optimal performance. Prior to this position, he worked as a Help Desk Support from 2016 to 2019, and briefly as a Senior Support Technician in 2019. His experience at NVT Phybridge spans a total of five years, during which he has developed a strong understanding of network systems and customer support.
Previous Experience in Technology
Before joining NVT Phybridge, Nicolas Puello worked at FlashFog Security from 2011 to 2014 as a Production, Operations, and Quality Control Technician. He also held a position at Bell as a Technician in Core Data Operations for 11 months in 2015. His diverse roles have provided him with a solid foundation in technical operations and support within the technology sector.
Education and Expertise
Nicolas Puello completed his high school education at Holy Trinity, earning a diploma from 2008 to 2011. He furthered his studies at Sheridan College, where he achieved a Bachelor of Applied Information Sciences in Information Systems Security from 2011 to 2015. He also studied Computer Systems Technology with a focus on Systems Analyst for 11 months in 2015. His education has equipped him with expertise in troubleshooting hardware and software issues, as well as familiarity with Agile methodologies.
Technical Skills and Knowledge
Nicolas Puello possesses strong technical skills, particularly in troubleshooting hardware and software issues. He is experienced with Linux systems in an enterprise environment, which enhances his ability to support complex network infrastructures. Additionally, he is familiar with Agile methodologies, including Scrum, Kanban, and Lean, which are essential for efficient project management and team collaboration.