Brandon Krynicki
About Brandon Krynicki
Brandon Krynicki is a Technical Support Specialist currently employed at NWEA since 2021. He has a background in various roles at Microsoft, including Gaming Expert and SMB Sales Engagement Lead, and studied at Tribeca Flashpoint Media Arts Academy.
Work at NWEA
Brandon Krynicki has been employed at NWEA as a Technical Support Specialist since 2021. In this role, he provides technical assistance and support to clients, ensuring that they can effectively utilize NWEA's educational assessment tools. His responsibilities include troubleshooting issues, guiding users through software functionalities, and enhancing user experience.
Previous Experience at Microsoft
Brandon Krynicki held multiple positions at Microsoft between 2018 and 2021. He served as a Gaming Expert from 2018 to 2020 in the Austin, Texas area, where he focused on gaming-related customer support. In 2020, he transitioned to the role of SMB Sales - Engagement Lead, maintaining this position for eight months. He also worked as a Hub Sales and Support Associate for four months in 2021 and briefly as a Product Specialist in 2018.
Education and Training
Brandon Krynicki studied at Tribeca Flashpoint Media Arts Academy from 2012 to 2014, completing a two-year program. This education provided him with foundational skills relevant to his career in technical support and customer service.
Early Career at The Roscoe Company
Before his tenure at Microsoft, Brandon Krynicki worked at The Roscoe Company as an IT Intern and Route Service Representative from 2013 to 2017. During this four-year period in the Greater Chicago Area, he gained practical experience in IT support and customer service, which contributed to his professional development.