Caty Mc Mahon
About Caty Mc Mahon
Caty McMahon is a Senior Manager of Implementation Services at NWEA, where she has worked since 2012. She specializes in Salesforce.com and possesses strong skills in software documentation and business process improvement.
Work at NWEA
Caty McMahon has been with NWEA since 2012, initially serving as Manager of Implementation Services and later advancing to the role of Senior Manager of Implementation Services in 2017. In her current position, she oversees the implementation of services that enhance educational management and operational efficiency. Her tenure at NWEA spans over a decade, during which she has contributed to the organization's commitment to improving educational outcomes.
Education and Expertise
Caty McMahon holds a Bachelor of Arts in International Studies from American University and a Master's Degree in Education from the University of Massachusetts Boston. Her educational background provides a strong foundation in both global perspectives and educational principles. She possesses expertise in Salesforce.com, which is essential for managing customer relationships and streamlining business processes.
Background
Caty McMahon has a diverse professional background, beginning her career as an Executive Assistant at Alex. Brown Investment Banking from 1996 to 1998. She then transitioned to roles in customer support and relations, including positions at Lycos Media and JuniorNet Corporation. From 2009 to 2012, she worked at Children's Progress as Manager of Customer Care, further developing her skills in customer service and support.
Achievements
Caty McMahon has demonstrated strong skills in software documentation, which play a crucial role in effective implementation services. Her background in business process improvement has contributed to enhancing operational efficiency within educational management. Her experience across various roles has equipped her with a comprehensive understanding of customer care and support in different sectors.