Danielle Kerns
About Danielle Kerns
Danielle Kerns serves as the Community Manager for the NWEA Connection online community, where she focuses on enhancing user satisfaction with NWEA products and services. She previously worked as a Dynamic Support Specialist in Product Operations at NWEA for seven years, advocating for partner voices in educational assessments.
Work at NWEA
Danielle Kerns currently serves as the Community Manager for the NWEA Connection online community, a position she has held since 2020. In this role, she focuses on providing resources and support to enhance user satisfaction with NWEA products and services. Prior to this, she worked as a Dynamic Support Specialist in Product Operations from 2013 to 2020. During her seven years in this role, she contributed to various initiatives aimed at improving product functionality and user experience.
Education and Expertise
Danielle Kerns studied at Lower Columbia College. Her educational background supports her expertise in community management and product support, particularly within the educational assessment sector. Her experience in both community engagement and product operations equips her to effectively advocate for partner voices in educational assessments.
Background
Danielle Kerns has a professional background that spans over a decade in the education technology sector. She has spent a significant portion of her career at NWEA, where she has developed a deep understanding of educational assessments and user needs. Her work in Portland, Oregon, has allowed her to engage closely with educational partners and stakeholders.
Achievements
In her role as Community Manager, Danielle Kerns advocates for partner voices in educational assessments, ensuring that their feedback is integrated into NWEA's product offerings. Her commitment to enhancing user satisfaction through community engagement reflects her dedication to improving educational outcomes.