Lauren Leavell
About Lauren Leavell
Lauren Leavell is a Senior Salesforce Administrator with a Master's degree in Telecommunications Management and a Bachelor's degree in Computer Information Systems. She has extensive experience in business systems analysis and has held various roles in healthcare and technology sectors.
Work at NWEA
Lauren Leavell has been serving as a Senior Salesforce Administrator at NWEA since 2020. In this role, she applies her technical skills and expertise in Salesforce to enhance the organization's customer relationship management processes. Her responsibilities include managing Salesforce configurations, conducting system testing, and ensuring quality assurance. Leavell's experience in business systems analysis contributes to her effectiveness in this position, allowing her to streamline operations and improve user experience.
Education and Expertise
Lauren Leavell holds a Master's degree in Telecommunications Management from Murray State University, which she completed from 2016 to 2017. Additionally, she earned a Bachelor of Science in Computer Information Systems from the same institution, graduating in 2015. Her educational background provides a solid foundation for her technical expertise as a certified Salesforce Administrator, with a focus on testing and quality assurance.
Background
Before her current position at NWEA, Lauren Leavell gained valuable experience in various roles. She worked as a Senior Business System Analyst and Salesforce Administrator at Daimler Trucks North America from 2018 to 2020. Prior to that, she served as a Patient Access Liaison at Murray-Calloway County Hospital from 2015 to 2018 and as an Assistant Manager at Goodys from 2012 to 2014. Her early career also includes a position as a Student Worker at Murray State University from 2011 to 2014.
Professional Certifications
Lauren Leavell is a certified Salesforce Administrator, which demonstrates her proficiency in managing Salesforce systems. This certification highlights her commitment to professional development and her focus on testing and quality assurance within Salesforce environments. Her certification complements her educational background and enhances her capabilities in her current role.