Rachel (Hammer) Middleton
About Rachel (Hammer) Middleton
Rachel (Hammer) Middleton is a User Experience Researcher with a background in business intelligence and content systems. She has held various roles in educational and research institutions, emphasizing user-centered design and bridging business and technology needs.
Current Role as User Experience Researcher
Rachel Middleton has been serving as a User Experience Researcher at NWEA since 2019. In this role, she emphasizes user-centered design principles to enhance the usability and effectiveness of products. Her work involves understanding user needs and behaviors to inform design decisions, ensuring that the technology aligns with user expectations.
Previous Experience at NWEA
Before her current position, Rachel worked at NWEA as the Manager of Content Systems & Software, also known as the Product Owner, from 2018 to 2019. In this capacity, she managed content systems and contributed to software development processes, focusing on aligning product features with user requirements.
Professional Background in Education
Rachel has held various academic roles, including Adjunct Faculty positions at Temple University and Community College of Philadelphia from 2009 to 2010. During these tenures, she contributed to the educational development of students, sharing her expertise in relevant subjects.
Career Path and Roles in Business Intelligence
Prior to her roles in user experience and education, Rachel worked at CareOregon from 2011 to 2018 in various capacities, including Business Intelligence Program Associate and Program and Data Specialist / Coordinator. These positions allowed her to develop skills in data analysis and program management, bridging the gap between business and technology.
Educational Qualifications
Rachel earned her Bachelor of Arts degree from San Diego State University from 2001 to 2006. She furthered her education by obtaining a Master's Degree from Temple University between 2007 and 2009. Her academic background supports her analytical and research skills in her professional endeavors.