Shannon Jones
About Shannon Jones
Shannon Jones is a Senior Manager of Data Operations at Nwea, where she has worked since 2019. She previously held various roles at Nwea and Iovation Inc., accumulating over a decade of experience in data operations and engineering.
Current Role at NWEA
Shannon Jones serves as the Senior Manager of Data Operations at NWEA, a position held since 2019. In this role, she oversees data management processes and ensures the integrity and reliability of data operations. Her responsibilities include coordinating data-related projects and collaborating with various teams to enhance operational efficiency. Jones continues to contribute to NWEA's mission of supporting educational assessments and improving student outcomes.
Previous Experience at NWEA
Prior to her current role, Shannon Jones held multiple positions at NWEA. She worked as a Senior Quality Assurance Engineer from 2010 to 2015, where she focused on maintaining quality standards in software development. Subsequently, she served as the Manager of Release, Operations Engineering, and Business Intelligence from 2010 to 2018. In this capacity, she managed release processes and operational engineering initiatives, contributing to the organization's overall performance.
Experience at Iovation Inc.
Shannon Jones worked at Iovation Inc. as the Senior Manager of Service Reliability Engineering for a period of nine months in 2018 to 2019. In this role, she was responsible for ensuring the reliability and performance of services, implementing strategies to enhance service quality, and leading engineering teams. Her experience at Iovation contributed to her expertise in service management and operational excellence.
Professional Background
Shannon Jones has a robust professional background in data operations and quality assurance. Her career began at NWEA, where she developed her skills in software quality and operational management. Over the years, she has gained extensive experience in engineering and data management, which has equipped her to handle complex operational challenges effectively. Her tenure in the tech industry has been marked by a focus on improving processes and ensuring high standards in service delivery.