Heather Lett

Heather Lett

Client Relationship Manager @ NXTThing RPO

About Heather Lett

Heather Lett is a Client Relationship Manager at NXTThing RPO, where she has worked since 2021. With a background in financial services and a focus on cybersecurity and networking, she brings strong customer service and leadership skills to her role.

Work at NXTThing RPO

Heather Lett has been serving as a Client Relationship Manager at NXTThing RPO since 2021. In this role, she is responsible for managing client relationships and ensuring client satisfaction. Her experience in the financial services industry supports her effectiveness in this position. Over her three years at NXTThing RPO, she has developed strong connections with clients and contributed to the company's client management strategies.

Previous Experience at MERS of Michigan

Before joining NXTThing RPO, Heather Lett worked as an Analyst at MERS of Michigan from 2018 to 2021. During her three years in this role, she utilized her analytical skills to support various projects and initiatives within the organization. Her experience at MERS of Michigan provided her with valuable insights into the financial services sector, which she applies in her current role.

Education and Expertise

Heather Lett studied at Lansing Community College, where she focused on Computer Networking and Cybersecurity, earning an Associate of Business degree from 2017 to 2021. She is actively enhancing her expertise in cybersecurity, networking, web design, and programming. This educational background supports her professional development and complements her role in client relationship management.

Background in Customer Service

Heather Lett has a diverse background in customer service, having worked in various roles prior to her current position. She served as a Call Center Specialist II at MSU Federal Credit Union from 2014 to 2018, where she developed strong customer service skills. Additionally, she worked as an Assistant Manager at Jets Pizza from 2011 to 2014. These experiences have equipped her with skills in sales, time management, teamwork, and leadership.

High School Education

Heather Lett completed her high school education at Potterville High School, where she studied General Studies from 2006 to 2010. This foundational education prepared her for her subsequent studies and career in the business and financial services sectors.

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