Michelle Merlino Walker
About Michelle Merlino Walker
Michelle Merlino Walker is an Account Manager at NXTThing RPO with expertise in HRIS-related processes and workforce planning. She has a diverse background in human resources, having held various roles at companies such as Randstad Sourceright and AMN Healthcare.
Work at NXTThing RPO
Michelle Merlino Walker has been serving as an Account Manager at NXTThing RPO since 2021. In this role, she utilizes her expertise in HRIS-related processes and workforce planning to manage client accounts effectively. Her responsibilities include overseeing client relationships and ensuring that the services provided meet the clients' needs. With three years of experience in this position, she has contributed to the company's growth and client satisfaction.
Previous Experience in Talent Management
Before joining NXTThing RPO, Michelle worked at Randstad Sourceright as a Talent Delivery Manager and Customer Success Manager from 2018 to 2020. During her two years there, she focused on enhancing client relationships and delivering talent solutions. Prior to that, she held the position of Client Delivery Manager and Customer Success Manager at AMN Healthcare from 2016 to 2018, where she managed client accounts in the Greater San Diego Area.
Educational Background
Michelle studied at the University of California, San Diego, where she earned a Bachelor of Arts degree in Communications. Additionally, she completed a Certificate in Human Resource Management at UC San Diego Extension. This educational background supports her expertise in human resources and workforce management.
Expertise in Human Resources
Michelle possesses extensive knowledge in HRIS-related processes, workforce planning, and labor laws, including FMLA. She has contributed to HR policy development and is experienced in diversity and inclusion initiatives within HR frameworks. Her skills also encompass salary negotiations and benefits and compensation management, demonstrating her comprehensive understanding of human resource functions.
Career Progression in Healthcare and Recruitment
Michelle's career includes significant roles in healthcare and recruitment. She worked at AMN Healthcare in various capacities, including Recruitment Manager and RPO Recruiter from 2011 to 2016. Additionally, she served as Regional Manager - Maritime and Defense at Workrise from 2020 to 2021. Her diverse experience in these roles has equipped her with a strong foundation in client delivery and customer success.