Daniel Swartz
About Daniel Swartz
Daniel Swartz is the Manager of Workforce Management at NYU Langone Health with extensive experience in workforce management and operations across various industries.
Company: NYU Langone Health
Daniel Swartz currently holds the position of Manager Workforce Management at NYU Langone Health. He has been in this role since 2019, contributing to the healthcare facility's operational efficiency in workforce management. His expertise focuses on advanced planning and scheduling to optimize the customer experience.
Previous Roles: Insite Managed Solutions
Before joining NYU Langone Health, Daniel worked at Insite Managed Solutions, LLC as a Consultant. He served in this role for four months from 2017 to 2018. His responsibilities included advising on workforce management practices and improving operational efficiencies.
Professional Experience: West Corporation
Daniel Swartz was the Director of Workforce Management at West Corporation from 2008 to 2017, based in West Point, GA. During his nine-year tenure, he managed workforce strategies to enhance business performance. He played a critical role in optimizing staff allocation and improving service delivery.
Role at Independence Blue Cross
From 2006 to 2008, Daniel held the position of Manager of Workforce Management at Independence Blue Cross in Philadelphia, PA. He was instrumental in overseeing workforce management processes, developing strong business alliances, and implementing effective action plans.
Early Career: Sitel
Daniel Swartz has held multiple positions at Sitel, including VP Global Workforce Management, Director Global Workforce Management, and Director of the Command Center from 2000 to 2006. Based in Greater Detroit Area, his roles involved managing international teams and enhancing global business operations. He focused on developing high-functioning employees through training and mentoring.
Educational Background: Olivet Nazarene University
Daniel Swartz completed his Bachelor of Arts degree at Olivet Nazarene University in 1970. His educational foundation has been instrumental in his career, providing the theoretical knowledge to support his extensive practical experience in workforce management.