John Facto
About John Facto
John Facto is the Patient Access Director at NYU Langone Health, with extensive experience in managing revenue cycle operations and expertise in health industry systems.
Title and Current Role
John Facto is currently serving as the Patient Access Director at NYU Langone Health. He has held this position since 2020, overseeing patient access operations in New York, NY, United States. His role includes managing various aspects of patient admission and ensuring smooth operational workflows.
Professional Experience at NYU Langone Health
John Facto has a long-standing career with NYU Langone Health spanning multiple roles. Before becoming the Patient Access Director, he was the Associate Director of Patient Access from 2017 to 2020. Prior to that, he served as Assistant Director of Patient Access from 2011 to 2017 and as Patient Access Manager specializing in Emergency Services from 2010 to 2011. His extensive experience at NYU Langone Health has contributed significantly to his expertise in hospital operations.
Previous Roles in Healthcare
Prior to his tenure at NYU Langone Health, John Facto worked at St. Vincent's Catholic Medical Center. From 2010, he was the Patient Access Manager. He also served as the Patient Access Supervisor from 2008 to 2009 and as Bed Controller from 2007 to 2008. Additionally, he was a Senior Access Representative from 2003 to 2007 and an Emergency Room Clerk from 2001 to 2003, providing him with a robust background in patient access and healthcare management.
Skills and Expertise
John Facto possesses extensive experience in managing Revenue Cycle Operations across multiple departments, including Emergency Services and Ambulatory Services. He is bilingual in Tagalog and English, which enhances his communication capabilities with diverse patient populations. His expertise extends to Health Industry Systems such as Epic Enterprise and Peoplesoft. He is also skilled in billing, budgeting, and customer relations. Additionally, John has a strong background in data analytics and policy analysis, which has contributed to process improvements in various hospital settings.