Juan Soto
About Juan Soto
Juan Soto is an Intake Specialist at NYU Langone Health with a background in customer service and banking.
Title and Current Role
Juan Soto serves as an Intake Specialist at NYU Langone Health. He began his tenure at the healthcare institution in 2020, leveraging his extensive customer service background to excel in this role. His current responsibilities involve ensuring efficient patient admissions and managing intake processes to enhance patient experiences.
Previous Employment at National Debt Relief
Before joining NYU Langone Health, Juan worked as a Credit Escalation Specialist at National Debt Relief, LLC. His employment there lasted for 9 months from 2019 to 2020. In this role, he handled escalated credit issues, providing solutions to ensure customer satisfaction and compliance with financial regulations.
Roles at TD Bank
Juan Soto has an extensive background in banking through his roles at TD Bank. From 2016 to 2019, he served as a Personal Banker, working closely with clients to offer tailored financial advice and services. He briefly held the position of Store Supervisor in 2019 for 2 months, before transitioning to a different industry. These roles helped him build a strong foundation in financial customer service.
Educational Background
Juan Soto earned a Bachelor of Arts (BA) in Criminal Justice/Law Enforcement Administration from John Jay College (CUNY). He completed his degree between 2013 and 2015. His academic background provided him with a strong understanding of the legal and administrative aspects of criminal justice, which have informed his professional roles.
Career Transition and Skillset
Juan's career journey includes a transition from retail and warehouse roles to banking and eventually healthcare. His diverse professional background underscores his adaptability and commitment to continuous growth. He brings a strong foundation in customer service, having accumulated seven years of experience in various industries, and emphasizes diligence, focus, and determination in his work ethic.