Kaitlin Mak
About Kaitlin Mak
Kaitlin Mak is an EpicCare Senior Analyst at NYU Langone Medical Center, with a background in Health Information Management from the University of Pittsburgh.
Current Position at NYU Langone Medical Center
Kaitlin Mak serves as the EpicCare Senior Analyst at NYU Langone Medical Center. She has been in this position since 2014. Mak has been integral in numerous projects including the 2015 Epic upgrade, where she played a key role. Her responsibilities include development and implementation of workflows, optimization of ambulatory practices, and supporting Meaningful Use and MIPS Ambulatory program initiatives.
Previous Experience at Memorial Sloan Kettering Cancer Center
Before her current role, Kaitlin Mak gained early career experience at Memorial Sloan Kettering Cancer Center. She worked there as a Summer Physician Office Assistant in 2012 for three months and as a Summer Intern in the Sloan Kettering Institute Research Computing Group in 2011 for three months. These roles provided her with foundational skills and insights into healthcare operations and research computing.
Summer Internships at White Plains Library and New York-Presbyterian Hospital
Kaitlin Mak's career began with summer internships that laid the groundwork for her future in healthcare. In 2010, she spent a month interning at White Plains Library, followed by a month-long internship at New York-Presbyterian Hospital in 2009. These early exposures helped her understand the administrative and operational sides of different institutions.
Educational Background
Kaitlin Mak holds a Bachelor of Science (BS) degree in Health Information Management from the University of Pittsburgh, where she studied from 2010 to 2014. Her academic background provided her with critical knowledge and skills that she now utilizes in her role as an EpicCare Senior Analyst.
Key Contributions at NYU Langone Medical Center
In her tenure at NYU Langone Medical Center, Kaitlin Mak has made significant contributions. She was pivotal in developing and implementing the Clinic Administered Medications workflow for ambulatory practices. Additionally, she conducted analysis and build for the Meaningful Use and MACRA’s MIPS Ambulatory program. Mak was also responsible for creating and maintaining scripts for integrated testing and configuring Reporting workbench reports and dashboards specifically for Meaningful Use.